On Thursday during the Jumia Travel Awards, Forest Cottages, a local luxurious hotel won the Traveller’s Choice Award beating off competition from international hotels, resorts, lodges and guest houses operating in Uganda. Louis Badea, the country manager of Jumia Travel said Forest Cottages received the highest number of positive reviews and offers quality services to customers.
Forest Cottages is a brilliantly designed LUXURY HOTEL with cottages nestled within a peaceful African forest setting.
The Hotels is situated on Naguru Hill in the Bukoto area of Kampala, Uganda, with lavish hotel room accommodations that has been carefully landscaped to compliment the huge, shady indigenous trees that surround the area.
It is the only hotel in Kampala with a Feel and touch of nature. while at the Hotel you can enjoy the comforts of modern conveniences like, internet, telephone, television and locally made furniture.
Selectively planted smaller trees, bushes, shrubs and flowers make Forest Cottages an inspiring destination for nature lovers and eco-tourists alike.
Positive Online Reviews
After spending beautiful moments at Forest Cottages, hundreds of travellers wrote positively about the ‘overall standard of the hotel and the exceptional service from the staff’, nice accommodation, water and wifi, restaurant and bars calm environment but in the city, high quality to price ratio and its natural feel.
Using these online tools, managers interacted with their customers to get feedback. One reviewer described it as ‘a great place with natural look all over’ while another described it as an ‘amazing experience’.
One reviewer on TripAdviser going by a pseudonym Giv0088 on 10 September 2016 wrote: “I visited Kampala in my last vacation with my friends. It was really a great experience indeed. The location as well as the establishment is very nice here. The staff is friendly and much supportive. The food over here is delicious enough. I would really recommend the tourists who are willing to visit Kampala should experience staying here. Stayed October 2015, travelled with friends
Real Forest In Kampala City
Dhaval Machhar, General Manager, Forest Cottages explained that Forest Cottages is totally unique hotel and truly a forest in the heart of the city. “You can’t see a forest cottage in Kampala apart from us. Once you are you are at Forest Cottage, you can’t feel that you are in Kampala,” Machhar narrated.
“We have superb accommodation, conferencing facilities, bars, restaurants and a swimming pool. Forest Cottages is like a safari lodge. We receive all travellers, from corporate organizations, workers of non-government organizations and tourists,”
Power of online marketing
Machhar revealed that they started doing online marketing in 2014. “If you don’t know online marketing then you are nowhere. Social medial is playing an important role in creating awareness about our service and we have set up a social media team.